Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Delivery Times

Estimated delivery times vary by carrier and destination. Most U.S. orders arrive within 3–7 business days after shipment.

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s progress.

Lost or Delayed Packages

Between Wings is not responsible for shipping delays caused by the carrier. If your package appears lost, please contact us at hello@betweenwingsco.com, and we’ll do our best to assist you.

Incorrect Shipping Address

Please verify your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided during checkout.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging so we can help resolve the issue.